Cox Cable Mini Box Troubleshooting

Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.

Cox cable mini box troubleshooting.

Check for loose connections from the wall to the mini box to make sure they are secure. The mini box is hooked up how its supposed to be but a message saying sorry we ve detected an interruption in you service. Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is. Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is power cycle the device.

We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards. So i connected my cox cable new mini box but as soon as i connected. Mini box user s manual channel scan you can run a channel scan at any time to have the mini box check to ensure all appropriate channels are being received. Edwin112 over 4 years ago.

If the problem persists please contact. Press the right arrow to move the highlight to channel scan. If it is reset the home s circuit breakers or replace fuses. Highlight volume control and press the select button.

Try a different appliance like a light on the socket to see if the problem is with the home wiring setup. I program the new remote but for some reason i lost a my basic cable channels. Press and hold the setup button on the cox remote until the power button blinks twice. Highlight fixed and press the select button.

To run the channel scan begin at the customer support menu. Turn it off and unplug it wait for over a minute and plug it back in. Look for power cords that aren t plugged into the wall. Cox customer support at 1 800 961 1207 to restore service.

Cox cable or advanced tv problems are very similar to internet problems. I think i m going to disconnected and connect back again from the wall. Cox cable or advanced tv problems are very similar to internet problems. Highlight audio video and press the select button.